My name is Matt Eason. I have been practicing personal injury law in the Sacramento area for over 25 years, and I am regularly asked, “will an insurance adjuster lie?”
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I would love to jump up and down and say yes, they are going to lie to you. The reality is insurance adjusters are human beings that are trying to do a job. There are some that will flat lie. There are some human beings that will flat lie. Those are unfortunate adjusters, unfortunate human beings, but they do exist.
As a big picture, though, insurance adjusters will not lie to you necessarily, but they will definitely distort the information coming to you. They have a job to do. Their job is to minimize the risk that their insurance company is exposed to, and by minimizing that risk, they will try to talk you out of making claims. They will try to reduce your claims and minimize your claims. Are those lies? Or are those pushing an interest or platform?
To categorize all insurance companies into one group or one class is not fair. It’s like saying all Yankee fans are bad people. They are not. There are some really nice Yankee fans. Insurance adjusters, as a class, as a group of people, have an agenda and their agenda is to their client, the insurance company. Because they are pushing that agenda, many things that they say will often come off as lies or half-truths.
I would never take what an insurance adjuster tells me at face value without doing my own due diligence and without being a little skeptical of what they are trying to accomplish. The insurance adjuster’s goal is to reduce the risk of exposure to an insurance company. If you are making a claim or might be making a claim, then, of course, they are worried about the company’s exposure, and they are going to try and minimize that exposure.
For the last 25 years, I have fought insurance adjusters on a daily basis. As such, I would love to jump up and down and call them all liars. The reality is, they are not. They are human beings that are doing a job.
My name is Matt Eason. I am a Sacramento insurance claims attorney here in Sacramento and have dealt with insurance adjusters for over 25 years. If you have concerns that an insurance adjuster is not handling your case correctly, or you’ve been involved in a personal injury accident or just want to talk to an attorney, I hope you will consider calling us our law firm. It is Eason & Tambornini. We are located at 1234 H Street, Sacramento, CA 95814. Our phone number is 916-438-1819, and you can find us on the web at www.capcitylaw.com.
